CLIENT RELATIONSHIP MANAGEMENT (Weighting 50%)

Client Engagement

• Develop and grow long-term client relationships with key stakeholders in the Oil & Gas industry and with industrial refrigeration clients.
• Proactively seek out, pursue, and close new business opportunities with Oil & Gas producers, midstream operators, and industrial refrigeration clients.
• Conduct site visits, needs assessments, and technical evaluations for refrigeration systems in gas plants, compressor stations, and industrial facilities.
• Work closely with field operators and supervisors in identifying opportunities to replace and/or refurbish process equipment during maintenance turn arounds and shutdowns.
• Provide tailored product and service recommendations based on client operational needs and regulatory requirements.
• Facilitate regular touchpoints, post-project reviews, and performance discussions to ensure satisfaction and retention.
• Maintain up-to-date CRM records and share client feedback with internal teams to improve offerings.

Financial Management

• Review and resolve invoicing issues in collaboration with internal teams and clients.
• Provide support on project cost management, payment terms, and contract alignment

BUSINESS DEVELOPMENT (Weighting 50%)

Sales Coordination

• Drive the full-cycle technical sales process—from prospecting and needs assessment to proposal development and deal closure—targeting both industrial refrigeration service scopes and engineered equipment supply opportunities within the Oil & Gas sector.
• Facilitate the submission of detailed, technically accurate proposals for field component replacement or refurbishment solutions.
• Negotiate terms, renew contracts, and support strategic account management initiatives.
• Collaborate with field service, project management, and engineering to ensure successful execution of projects and service calls.

Operations Management

• Stay current on industry trends, emissions regulations (e.g., methane management), and the competitive landscape across both industrial refrigeration and Oil & Gas field equipment supply and service sectors.
• Track and manage ongoing service agreements and major maintenance work scopes for key clients.
• Participate in internal sales forecasting, reporting, and strategy development.
• Represent Startec at relevant trade shows, industry events, and client site visits as needed.

• 5+ years of technical sales, business development, or account management experience in Oil & Gas or industrial refrigeration services preferably involving field-based services or equipment.
• Strong background in plant or field operations, process facilities, mechanical trades, or refrigeration systems.
• Hands-on knowledge of systems such as propane refrigeration, rotating equipment, and process gas handling.
• Proven success working with operations personnel, maintenance planners, and plant supervisors in field-based settings.
• Solid understanding of gas plant operations, shutdown/turnaround scopes, and aftermarket equipment/service sales.
• Excellent communication and relationship-building skills, with a customer-first approach.
• Comfortable with travel throughout Western Canada, including site visits and occasional overnight stays.
• Proficiency in MS Office and CRM tools.
• Valid Class 5 driver’s license.

We offer competitive wages, training, flexible, dynamic, and exciting work environment.

We thank you for your application and interest in our organization. Only those candidates selected for an interview will be contacted.